The agreements, policies and statements that govern how eOS is delivered, secured and operated, all in one place.
Legal and governance
- eOS Customer Agreement – This agreement governs the use of our services
- eOS Technical Terms – These additional terms apply to the use of specific services
- eOS Service Level Agreements – These service level agreements apply to the use of specific services
- eOS Acceptable Usage Policy – This policy describes prohibited uses of our services
- eOS Privacy Notice – This notice describes how information is used and shared
- Data Processing Addendum – This addendum describes how data is processed
- Sub-processors and Affiliated Operational Entities – This page lists the sub-processors and affiliated operational entities
- Leadership Bios – The board of directors, C-suite and leadership team
- Service Credit Request Form – Submit a request for service credits if you’ve experienced a service disruption or downtime
that falls below our SLA commitments. - eOS Audit Request Form – Submit a request to audit eOS’s systems, controls, or compliance program, as permitted under
the eOS Customer Agreement.
Security and transparency
- Security & Privacy – How the platform is protected, monitored and operated